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M A N A G E R IA L C O M M U N IC A T IO N
.
U n it– I
O b jectives o f C om m u n ica tio n - C om m u n ica tio n P ro cess - M ed ia o f
C om m u n ica tio n - P rin cip les o f C om m u n ica tio n - C om m u n ica tio n in O rga n iza tio n al
S ettin gs - B a r rie rs to C om m u n ica tio n - G u id elin es to O ve rcom e B a r rie rs –
S trategies to en h an ce m an agerial C om m u n ication .
U n it– II
T yp es of C om m u n ication - In terp erson al C om m u n ication - M an agem en t of
In terp erson al C om m u n ication - M od els for u n d erstan d in g In terp erson al
R elation sh ip - G atew ay to E ffective In terp erson al C om m u n ication – C ritical
T h in k in g an d C om m u n ication S k ill – T ip s on G ood C om m u n ication S k ill.
U n it– III
G rou p C om m u n ication an d P erform an ce - R elation sh ip of L ead ersh ip
B eh aviou r w ith C om m u n ication - Form al O rgan ization al C om m u n ication -
M an agem en t an d C om m u n ication P rob lem s of th e O rgan ization - In form al
C om m u n ication S ystem s as C om m en tators - E xtern al an d In tern al S ystem M ix an d
A p p roach es to O rgan ization al C om m u n ication - M an agin g O rgan ization al
C om m u n ication .
U n it– IV
O ral C om m u n ication - D esign in g an d D evelop in g O ral P resen tation - O ral
P resen tation p rocesses - S p eech an d C h aracteristics of G ood S p eech - S p eech at
C om m ittees an d C on feren ces - Visu al C om m u n ication - Visu al A id s in O ral
P resen tation .
U n it– V
W ritten C om m u n ication - W ritin g P rocesses - B u sin ess L etters – M em os - E –
M ail – A gen d a - T ech n ological aid s to C om m u n ication – M ob ile – In tern et – B log –
VO IP (Voice O ver In tern et P rotocol) – IM (In stan t M essen ger) C h at A p p let – C A L L
(C om p u ter A ssisted L an gu age L earn in g) – T E L L (T ech n ology E n h an ced L an gu age
L earn in g) – P od C astin g - Vid eo C on feren ce.
13
U n it– V I
R ep ort W ritin g - B u sin ess an d A cad em ic R ep ort W ritin g – M eth od ology –
P roced u re – B ib liograp h y - W ork s C ited an d W ork s C on su lted .