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MS-10 December, 2015

MANAGEMENT PROGRAMME Term-End Examination December, 2015 MS-10 : ORGANISATIONAL DESIGN, DEVELOPMENT AND CHANGE Time : 3 hours Maximum Marks : 100 (Weightage 70%) Note : (i) There are two Sections A and B. (ii) Attempt any three questions from Section-A. All questions carry 20 marks each. (iii) Section-B is compulsory and carries 40 marks.

SECTION - A 1. What is Organizational Development (OD) ? Describe various stages of OD and their relevance. 2. Differentiating organization and institution, describe what characterizes an institution and factors influencing institution building. 3. Describe any two diagnostic tools and their advantages and disadvantages. 4. Distinguish between job, occupation, and career and discuss any two approaches of job design and their merits and demerits. 5. Write short notes on any three of the following : (a) Hybrid Structure (b) Time and Motion Study (c) Process Consultation (d) Process of Change (e) Organisations as Political Systems

 

SECTION - B 6. Read the following case carefully and answer the questions given at the end :

Since 1994, Boeing began the process of remaking the company for the next round of aircraft purchases. Every part of the company is involved, from engineering to manufacturing. The focus of the change is that Boeing is a manufacturing company rather than an engineering and technology company. Due to changes in the air travel business, the major commercial airlines are demanding lower airplane prices and significantly lower operating costs. Airbus continues to be a fierce competitor, so Boeing must meet the competition early and on every front. (Boeing bought Mc Donnell Douglas in 1997.)

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